Terms of service

Definitions and general provisions

These terms set out the rules for using tunti, an application for recording and approving working time in companies, available at app.tunti.app (the “Service”). They are the terms of service for electronic services within the meaning of Article 8 of the Polish Act on Providing Services by Electronic Means.

The service provider is Wisecorner Łukasz Szyszkowski, ul. Hubska 62/30, 50-502 Wrocław, Poland, tax ID (NIP) 6151754467 (“we”). Contact: contact@tunti.app.

In these terms:

• Customer means a company or other entity that creates a company in the Service and concludes a contract with us.
• Administrator means the person who creates the company in the Service and manages it on behalf of the Customer.
• User means every person added to the company in the Service: an administrator, a manager or a person who logs time.
• Seat means the right of one person to log time in a paid plan.
• Customer Data means the data that the Customer and Users enter into the Service: working time, projects, the Customer's clients, and the names and email addresses of people.
• Consumer means an individual who concludes a contract that is not directly related to their business or professional activity. We also treat as a Consumer an individual who runs a sole proprietorship if the contract is not professional in nature for them, judging by the subject of their business (Article 7aa of the Polish Consumer Rights Act).

The terms are available on tunti.app before the contract is concluded. You can save or print them from your browser. They include the Data Processing Agreement, which you accept together with them. The personal data of which we are the controller is described in the Privacy Policy.

Kinds and scope of services, technical requirements

tunti is an application in the browser. In the Service, people in a team log working time on projects and tasks and send the week for approval, and a project manager approves it or sends it back. The Service also includes reports and exports to PDF and XLSX, project budgets with email notifications, roles (administrator, manager, member), sign-in with a password or a Google account, two-step codes and reminders.

To use the Service you need a device with internet access, a current browser with JavaScript and localStorage enabled, and a working email address.

The Service is meant for companies. A Consumer may use it too; the sections about Consumers then apply to them in addition.

The account and the company administrator

The account is created by the person who signs up (with an email address and password, or with a Google account) and confirms the email address. By creating a company in the Service they become its Administrator and declare that they may conclude the contract on behalf of the Customer.

The Administrator gives true details, invites people, gives them roles and is responsible for what they do in the Service. They are also responsible for having the right to enter Customer Data into the Service, including the data of people in the team.

A User protects their password and two-step codes and does not share the account with others.

Concluding and ending the contract

We conclude the contract for using the Service on the Free plan when the Administrator creates a company and accepts the terms. It is concluded for an indefinite period. We conclude the contract for a paid plan at the moment the plan is bought, for the period chosen, a month or a year, with the automatic renewal described below.

The Customer may end the contract at any time by cancelling the paid plan in the plan settings or by deleting the company. The consequences are described in the section on cancellation.

We may terminate the contract for good reason, in particular for a gross breach of the terms, with immediate effect. If we stop providing the Service, we terminate contracts with 30 days' notice and refund the fee for the unused part of the paid period.

Plans, seats and limits

The Free plan covers up to 3 people, has no time limit and needs no card.

The paid plan is made of Seats, that is, people who can log time. Seats can be bought one at a time or in packs of 10, 50 and 100 people. The number of people who log time cannot be greater than the number of Seats paid for. Current prices and limits are on the pricing section of the site.

When you buy more Seats during a billing period, you pay a surcharge in proportion to the rest of the period. Reducing the number of Seats and switching from monthly to annual payment take effect from the next billing period.

Payments, taxes and invoices

You pay in advance for a period, a month or a year. The annual price is 10 monthly prices. You pay by card, and Stripe (Stripe Payments Europe, Ltd., Ireland) handles the payments. Prices are in euro. They are net prices: we add VAT for your company's country.

After each payment we issue a VAT invoice in the iFirma system and send it to KSeF, the Polish e-invoicing system. Invoices are available in the application, in the plan and payments tab. The Customer agrees to invoices being issued and sent electronically and is responsible for the invoice details being correct.

Automatic renewal and failed payments

A paid plan renews automatically for the next period of the same length. The fee for the next period is charged to your card in advance until you cancel the plan.

If a payment fails, Stripe retries it for several days. If it still fails, we cancel the subscription and the company goes back to the Free plan. The data stays.

Launch offer

For purchases made by March 31, 2027 a launch price applies, 33.33% lower. With monthly billing it applies for the first 3 months, with annual billing for the whole first year. After that the price goes back to the regular one. This is a price change announced in advance, so it needs no separate notice.

Changes to prices, the Service and the terms

We tell the Administrator about a change of prices or of the terms by email at least 30 days before it takes effect. Before the change takes effect the Customer may cancel the paid plan. The plan then runs until the end of the paid period on the previous terms.

We change the Service when a change in the law requires it, to fix an error or a security threat, because of a technical change at the providers the Service depends on, or to develop it, as long as it does not make the Service worse for the Customer. Changes cost the Consumer nothing extra.

If a change to the Service significantly and negatively affects the Consumer's access to the Service or use of it, the Consumer may terminate the contract at no cost within 30 days of being told about the change, or of the change if it came later (Article 43q of the Polish Consumer Rights Act).

Cancellation and refunds

You can cancel the paid plan at any time in the plan settings. The plan runs until the end of the period you paid for, and then the company goes back to the Free plan. We do not charge the next fee.

We do not refund a billing period that has started, except for refunds due to a Consumer after withdrawing from the contract and after a complaint is upheld. We document refunds with a corrective invoice and pay them to the card that was used, within 14 days.

If you delete the company, we delete its data within 30 days. Before that you can export it at any time.

Consumers

This section and the next apply to Consumers. Nothing in the terms limits the rights a Consumer has by law.

The button with which a Consumer places an order with an obligation to pay is labelled “Order and pay” or an equivalent wording. After a purchase we send the Consumer's email address a confirmation of the contract in a form that can be saved.

A Consumer can use out-of-court ways of handling complaints and claims, for example mediation, an arbitration court or the help of a local consumer ombudsman. Information about them is on the site of the Polish Office of Competition and Consumer Protection, uokik.gov.pl.

Withdrawal from the contract by a Consumer

A Consumer may withdraw from the contract for a paid plan within 14 days of concluding it, without giving a reason. It is enough to send the statement before the deadline ends, for example by email to contact@tunti.app. For this they may use the form at the end of this section.

If the Consumer asks us to start the Service before the 14 days have passed and then withdraws, they pay for what was provided up to the moment of withdrawal, in proportion to the period used. They make the request to start when buying the plan.

We refund what the Consumer paid within 14 days of receiving the statement of withdrawal, to the card that was used. After withdrawing, the Consumer can export their data free of charge. We delete it within 30 days.

Unlawful content, suspending an account and reports

You must not put unlawful content, content that infringes the rights of others or harmful code into the Service. You must not get around the security of the Service, attack it or load it beyond ordinary use.

We may suspend an account for a gross breach of the terms, unlawful content or an attack on the Service. We tell the Administrator by email, unless that would put security at risk. The suspension lasts until the cause is removed.

Unlawful content can be reported by email to contact@tunti.app. In the report describe the content, say where it is and give your contact details. We will look into it and write what we decided. This address is also our point of contact within the meaning of the Digital Services Act (DSA).

Customer Data and the processing agreement

Customer Data belongs to the Customer. We do not take it over and use it only to provide the Service.

We process Customer Data as a processor, under the Data Processing Agreement, which is an annex to the terms and applies together with them.

The Customer can export their data at any time, including when switching to another provider. After a company is deleted we delete the data within 30 days.

Licence and intellectual property

The Service, its code, look and trademarks belong to us. For the duration of the contract the Customer gets a non-exclusive, non-transferable licence to use the Service according to the terms. You must not copy or resell the Service or reconstruct its code, except where the law allows it.

The Customer gives us the right to use Customer Data as far as needed to provide the Service.

Availability

We do our best to keep the Service running without interruption, but we do not guarantee constant availability or a particular service level (SLA). We announce planned downtime when we can, and do it outside working hours.

Liability

Towards Customers who are not Consumers, we are liable only for actual damage, up to the fees paid in the last 12 months. We are not liable for lost profits, for the effects of false data entered into the Service, for what Users do, or for events beyond our control.

Towards Consumers we are liable as the law provides, and the terms do not limit that liability in a way that is contrary to the law.

Complaints

Send complaints by email to contact@tunti.app. Say what it is about and give the email address of the account. We reply within 14 days. If we do not reply to a Consumer within that time, we treat the complaint as justified (Article 7a of the Polish Consumer Rights Act).

Governing law and disputes

Polish law applies to the contract. For a Consumer this does not take away the protection that the law of the country where they usually live gives them, if that protection is higher.

Disputes with Customers who are not Consumers are decided by the court competent for the seat of the service provider. Disputes with Consumers are decided by the court competent under the law.

Final provisions

We communicate with the Customer by email, at the email address of the Administrator's account. The Customer keeps the address up to date.

The terms exist in Polish and in English. The Polish version binds. If any provision turns out to be invalid, the others remain in force.

The terms apply from December 1, 2026. We change them under the rules of the section on changes.